Billing, Rates & Fees
UPDATE 11/21/16 We are currently experiencing problems with online water bill payments through the City website due to high traffic volume. Please note that no late fees will be applied to any of the water bills that are due today. Please try again next week to make your payment as our IT Department is working on resolving this issue. Thank you for your patience, we apologize for the inconvenience.
Bills for water and sewer service shall be rendered periodically as set forth in this article. The billing period for single-family residential customers is quarterly, all other customers are billed monthly. All bills shall be due and payable 20 days from the date thereon. A penalty of 6% of the amount of the unpaid portion of each current bill shall be added to each bill not paid on or before the due date. An additional penalty of 17% of the total of the unpaid balance and the 6% penalty shall be added at the time the delinquent bill is entered upon the tax roll, pursuant to section 35-6 (a) of the Sterling Heights City Code. The City shall establish a minimum bill, which shall be based on a minimum of 900 cubic feet of water usage per billing cycle. There will be a $80 charge per bill for sewer only customers.
For all single-family residential customers of both water and sewer services from the City, the charges billed during the months of September, October, and November shall be reduced by 25% of the combined use charge for both water and sewer usage, as specified in this ordinance; provided, however, no customer shall have the charges reduced by an amount more than $26 during the quarterly period billed during the months of September, October, and November.
For all customers who are not single family residential customers and have both water and sewer services from the City, the charges billed during the months of July, August, and September shall be reduced by 25% of the combined use charge for both water and sewer usage, as specified in this ordinance; provided, however, no customer shall have the charges reduced by an amount more than $8.67 during the monthly period billed during the month of July, $8.67 during the month of August, and $8.66 during the month of September.
Water & Sewer Rates
The rates to be charged for water and sewage disposal services to be as follows for all bills rendered on or after July 1, 2016.
- Fixed GLWA Fee (water - single-family residential customers: $5.00
- Fixed GLWA Fee (water - all other customers): $7.00
|Consumption Charges Per Billing Period
||Rate Per Thousand Cubic Feet
|First 3,000 cubic feet or less
|All over 3,000 cubic feet
Meter Charges Per Billing Period
- Fixed Macomb Public Works Fee (sewer - single-family residential): $6.25
- Fixed Macomb Public Works Fee (sewer - all other customers): $9.00
|Sewer Usage based on Water Usage
||Rate Per Thousand Cubic Feet
|Per 1,000 cubic feet
|Water Turn On Fee
|Water Meter Testing Fee
|Bypass Inspection Fee
||Back bill + $140.00
|Citizen Water Service Request - after hours
|Landlord / Tenant Affidavit Filing Fee
|Bounced (NSF) Check Fee
|City Performed Final Water Meter Read
|Final Water and Sewer Bill Preparation Fee